Reference

Terms & Conditions for DANA and QRIS Accounts

rajalangit777 Terms & Conditions set the rules for opening an account, using the lobby and requesting wallet or bank transactions.

Indonesia account rulesDANA and QRIS contextClear verification stepsPolicy access anytime
rajalangit777 Terms & Conditions for DANA and QRIS Accounts
HELP WITH TERMS

Where Account Policy Questions Go

A clear contact path helps when a Terms & Conditions question affects your account or transaction.

Account help link Use the account help link for questions about Terms & Conditions, phone verification, duplicate accounts, access status or a request to clarify wording before you continue.
Cashier support route Choose the cashier support route when DANA, OVO, GoPay, QRIS, bank transfer or virtual account details do not match your account record or confirmation screen.
Policy change request Send a specific request through account support if you need a clause explained, a personal detail corrected or a record connected with your account reviewed.
DATA SAFEGUARDS

How We Apply These Account Rules

Our policy process links each account action to the details needed for access, verification and transaction records.

Data collected

We use registration details, phone verification results, device session data and transaction references when these are needed to apply the Terms & Conditions or respond to an account request.

Cookies and sessions

Cookies can keep a signed-in session working on your browser. Clearing them may require another login, while a new device can trigger the phone verification step again.

Account protection

Keep your password and phone access private. We may ask you to confirm account details before discussing a policy matter, changing records or checking a wallet status.

Record retention

Transaction, access and support records remain available for the period needed for security, reconciliation, dispute handling or legal duties under the applicable Terms & Conditions.

Correction requests

If your name, phone number or account detail is incorrect, contact account support with the affected field. We may request verification before changing the stored record.

Policy contact

For a clause, data handling or access question, use the account help link and identify the exact section. We can explain the process without asking for your password or PIN.

Terms & Conditions Questions Answered

The questions below cover the account situations that most often need a direct policy answer. They explain what you accept, which checks may occur and how to contact us when a clause affects your account. Payment references such as DANA and QRIS are included because transaction records form part of the Terms & Conditions. Where eligibility matters, access depends on local law.

They cover account creation, phone verification, acceptable use, payment references, access conditions, policy changes, data handling and contact requests. They also explain when we may pause an account or request clarification. Read the full page before continuing, because access depends on local law.

Yes. Creating an account and continuing after the terms are displayed indicates that you accept the applicable wording where local law permits. Check your phone number and account details first, then contact account support if any clause is unclear before using the account.

Phone verification connects account access to the contact detail supplied during registration. It can also help us confirm a request when records conflict or a new device is used. Keep access to your phone available, and contact support if the verification step does not arrive.

Those payment rails may be available where local law permits and where the account details match the transaction record. Confirm the selected wallet or QRIS reference before sending funds. If a record stalls, use the cashier support route with the reference number and account detail.

We may pause the affected request and ask you to clarify or verify the account information. This can apply to a phone number, account name, wallet reference or bank detail. Do not open another account to bypass the check; contact account support instead.

Use the account help link and identify the exact field that needs correction, such as your phone number or account name. We may ask for verification before making a change. Do not include your password, PIN or complete wallet credentials in the request.

We may update the wording when operational, security or legal requirements change. The current page remains the reference point, and continued account use after an update means you accept the revised terms where local law permits. Contact support if you want a clause explained.